EL RIAD ANDALUZ, takes your privacy very seriously. We store your data safely and treat it in accordance with the provisions of the General Data Protection Regulation (RGPD) (EU) 2016/679.
1. Personal data.
We ask you to provide the following information when you register / contact us on our website and request the services we offer: your full name, email address, telephone number, and billing and shipping address.
2. Information we collect.
In those cases where the laws and regulations of certain jurisdictions so require, EL RIAD ANDALUZ has the right to request the user’s personal data to verify their identity: confirmation of their place of residence, scanned copies of the User identity document, passport, rental or employment contracts, utility bills, a photo of the user with their personal documents and other related information We use Cookie files for greater usability of our website and services and to display advertisements personalized advertising (retarteging). You can find more information about Cookie on this website.
3. Purpose of data processing.
Personal data is collected and stored for the following purposes: to manage your personal account; provide and manage the services you have requested; process payments and accounting related to your personal account; inform you about updates, news and changes to the service. In order to comply with the regulatory requirements established by the telecommunications sector, personal information is necessary for you to order and use our products and services.
4. Information provided by the user.
You assume all responsibility for the information and documents that you provide us. We reserve the right to cancel all our services if the information you have provided is false, incomplete or incorrect, includes personal data, information or documents that have been stolen.
5. Third parties.
If you have decided to provide personally identifiable information, remember that this will only be used in the context of your customer relationship with EL RIAD ANDALUZ. We will not share, sell, rent or transfer your personal data to third parties. Your personal information may be used by the providers of products and services we work with in certain countries, if required by the laws and regulations of that country. If requested by a government agency, a public institution whose function is the application of the law, a court or in any other way that the law requires, EL RIAD ANDALUZ may disclose your personal data and the information related to your personal profile of EL RIAD ANDALUSIAN. We ask you not to use our services if you do not agree to such use of your personal information.
6. User rights.
We guarantee that all your personal data is collected and stored safely. We comply with all technical requirements and carry out the necessary security checks to prevent any loss, misuse, alteration or unauthorized access to personal information by third parties.